物流政策
Where do you ship from?
We ship from multiple locations. For U.S. orders, items typically ship from our California fulfillment center. For international orders, we use the nearest fulfillment center to ensure timely delivery.
How long does it take to ship my order?
Orders are usually processed and shipped out within 1-5 business days. Processing times may vary depending on stock availability and fulfillment schedules. Check the product description for specific shipping details.
How much does shipping cost?
Most of our items include worldwide shipping in the price, so there are no extra charges. Check the product description for specific shipping details.
Can I track my order?
Yes! Once your order ships, you’ll receive an email notification with a tracking number and link. You can also track your order directly on our website [here].
What if my order is delayed or lost?
- A parcel is considered lost if the tracking status doesn’t update for:
- 10 business days (U.S. orders)
- 20 business days (international orders)
- If your package is lost, we will provide a replacement.
Can I change my shipping address after placing an order?
If you contact us immediately after placing your order, we will do our best to update your shipping address. However, changes cannot be made once your order is processed.
Do you charge customs or import taxes?
Customs or import taxes may apply depending on your location. These fees are the customer’s responsibility. We are not liable for delays caused by customs processing.