I bought this deck for my mom because she was interested in oracle cards. I thought this was a great opportunity to support my mom spiritual growth. I searched the internet for oracles cards that were culturally relevant ( my mom is Chinese) and my mom could understand ( my mom doesn't read English very well). I was super happy to find this deck, especially since it says that it comes with a guidebook in Chinese. This the only IChing deck that explicitly said that there was a guidebook in Chinese.
The oracle cards came pretty quick which I was happy about. I opened the deck and was surprised at how beautiful the cards were. I looked at the deck and was unable to find a guidebook. I emailed customer support to inquire about the guidebook that maybe I missed somehow. Customer service was quick and sent me a link to the guidebook. They informed me that there was a digital guidebook for this deck that I could print out myself( please note that the guidebook is 175 pages).
I opened up the link and was shocked because Wohstudios was plastered all over the background (there are over 30 Wohstudios watermarks per page). This made the actual guidebook very hard to read because the watermark was almost the same color as the Chinese characters. My mom had a hard time reading the guidebook.
I reached out to customer service to see if there was another version of the digital guidebook where the watermarks were lighter or less prominent. Customer service informed me that Wohstudios were put all over the background as a copyright measure and they "understand that the 'wohstudios 'watermark may make the Chinese characters less legible for some users. We appreciate your understanding in this matter".
The issue wasn't whether or not artists should get credit for their work. They should. But what is the point of a guidebook for an oracle deck if the user can't even read it due to legibility issues.
It was mentioned that there was another I Ching deck that had a physical bilingual guidebook (The Card of Changes). Ironically enough, I initially wanted to get this deck, but decided not to because there was no mentioned of a bilingual guidebook on the webpage for The Card of Changes.
I asked customer service if it was possible to exchange the deck I had (The Chinese Oracle of Change) for The Card of Changes given that there was a clear misunderstanding. I mentioned that I was willing to pay the difference. I was informed that this was not possible.
One of the values that Vermillion promotes is "Nothing Hidden. From Materials to AI usage, from pricing to reviews- we believe that nothing should be left unclear".
Well it was pretty unclear that the guidebook for The Chinese Oracle of Change was a digital guidebook and that the guidebook for The Card of Changes was a bilingual guidebook. If products were consistently labeled that I would've gone with my first choice which was The Card of Changes ( kinda ironic how I should've went with my gut). It is disappointing for customer service to acknowledge the barriers that this deck presents for a user, but refuses to make some type of accommodations.
My intention of writing this review is for future customers to know that exactly they are going to get when considering buying The Chinese Oracle of Change so that they are not stuck with a negative experience. There is a guidebook, but please note that it is a digital guidebook with a lot of Wohstudio watermarks in the background. If you have a hard time with information clutter, this deck may not be for you.
I love everything the arts, the design, the shuffling sound. It's so nice and cute. Thank you for your hard work.
What I love most about this deck is not just the art, which is stunning, but the alternative major arcana cards. I've decided to keep all the cards in the deck because they add greater nuance to my readings as the images suggest different interpretations even if the original meaning remains the same.
I hope to get the Self deck soon.
Absolutly stunning ! ✨ A world definitively queer, inclusive, DnD, crazy **** inside ! The cardstock is high quality with lot of beautiful effects, I love it. Thanks to the Illustrator and Vermillon team for being so serious, nice and reactive. 🤜🏼🤛🏼
Love the concept of this deck!! Gives me a different perspective of the cards.
I'm sorry to write this review about a purchase that could have been wonderful. I bought a tarot deck and a Lenormand. The cards are beautiful, but I contacted the store and never received the Lenormand. Since I didn't receive a response, they haven't offered any solution 😔
The art of the deck is lovely. The cards are pretty slippery (but not plasticy or anything) and feels high quality.
Personally I use this deck for shadow work and emotional issues. I tend to meditate before a reading and I've found that while holding this deck, I have an easier time to get and maintain a meditative state. I also feel like the deck "wants" to be held before a reading, like it's scanning my energy (I guess you'll know what I mean if you're a bit woo-woo like me!)
Anyway, good, clear deck and easy to read for beginners due to the artwork following RW standard very faithfully.
This deck is better than its pictures! Perfect for on the go as it’s tiny size will fit anywhere.
They're smaller than the decks I'm usually used to which I knew, but they still look great. The designs are gorgeous. Might be my favourite deck ever!
I feel truly fortunate to have encountered this tarot deck.
I first discovered it on an Instagram account, followed the link, and eventually decided to purchase it. Since I live in Japan, even with international shipping included, the total price felt very reasonable. Because the deck had already been released, it arrived within about one to two weeks after I placed my order.
Everything about it is wonderful—the size, the colors, how easy it is to shuffle, and even the decoration on the edges of the cards. Each detail is stunning, fresh, and beautifully crafted. It is truly my ideal deck. Thank you so much.
I also ordered a Lenormand deck, and when I reached out with a question afterward, I received a very kind and thoughtful reply. Their customer service left me extremely satisfied as well.
Thank you for this lovely connection. I look forward to continuing to support your work. 🥰
This is one of the best tarot deck I own. The drawings are stunning, so colorful and full of life. It's so noticeable how the author thought the design of every card carefully.